Help Center

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Getting Started

New to the platform? Start here.

Booking & Payments

How bookings, payments, and refunds work.

Vendors

For service providers and business owners.

Account & Profile

Manage your account, password, and notifications.

Troubleshooting

Common issues and how to fix them.

How to create your account

Step-by-step account creation guide.

Finding the right service

Tips for searching and filtering services.

How to book a service

A complete walkthrough of the booking wizard.

Refund policy

When and how refunds are issued.

Using coupons

How to apply a discount code at checkout.

How to become a vendor

Onboarding guide for new vendors.

Setting up payouts

Add a withdrawal method to receive earnings.

Resetting your password

How to reset a forgotten password.

Updating notification preferences

Control which emails you receive.

I didn't receive my email

Check spam and verify your address.